AI Automation & Systems Integration

We design and deliver
automations, integrations,
and IT systems.

From Microsoft 365 and Entra ID to Salesforce, APIs, and AI agents — we build the automations and integrations your team actually needs, and hand them over fully documented so you own them outright.

6+
Years in production environments
200+
Users automated across organisations
40%
efficiency gain delivered

What we do

Built for teams that have
outgrown manual processes

Every engagement is scoped, documented, and delivered as a fixed build — not an open-ended retainer with no clear outcome.

AI Automation

Workflows that use AI to classify, draft, route, and respond — handling inbound enquiries, support tickets, and internal requests without manual input.

AI Chatbot & Agent Development

Production AI agents that handle real traffic — triaging inbound messages, qualifying leads, answering questions, and escalating when a human needs to step in.

Microsoft 365 & Entra ID

Joiner-mover-leaver automation, SSO configuration, conditional access, licence governance, and endpoint management — aligned to ISO 27001 and SOC 2 where required.

Cross-Platform Integration

Connect your CRM, ERP, support tools, and identity provider via REST APIs so data moves automatically between systems and your team stops re-entering it by hand.

Business Process Automation

Identify the manual process costing your team the most time, then build the automation that replaces it — with full documentation on handover. You own it outright.

Salesforce Administration & Automation

Flow builds, user lifecycle management, REST API integrations, and Agentforce agent deployment — across Sales Cloud, Service Cloud, and connected platforms.


See it working in real time

A live AI triage workflow handling inbound enquiries — classified, logged, drafted, and alerted in seconds, with zero manual input.

The process

How a project works

Fixed scope, clear deliverables, full documentation. No vague retainers.

01
Discovery call

We spend 20 minutes understanding your current process, what's breaking down, and what a working solution looks like for your team.

02
Scoped proposal

You receive a clear written scope — exactly what gets built, which platforms are involved, and what the end state looks like. No surprises.

03
Build and test

We build it, test it against real data, and handle edge cases before you see it. Production-grade from the start, not a prototype handed over with caveats.

04
Handover

Full documentation, a walkthrough, and everything your team needs to operate it independently. You own the build outright — no ongoing dependency on us.


Questions

Common questions

Straightforward answers to what most people ask before getting started.

No. You describe the problem in plain language — what your team does manually, where time is lost, what a working solution would look like. We handle everything technical.
Microsoft 365, Entra ID, Azure, Intune, JAMF, Salesforce, Oracle NetSuite, n8n, Power Automate, REST APIs, Google Workspace, and most platforms with an API. If it has an integration point, we can connect it.
Most single-process automations are delivered within 3–7 days of scoping. Multi-system integrations typically take 2–4 weeks. You get a clear timeline before any work starts.
Everything — workflow files, configuration, documentation. There's no ongoing dependency on us. It's built to be maintained by your team or any technical resource you bring in later.
Yes. Most engagements start with a focused, small-scope deliverable so you can assess the quality of work before anything larger is discussed. Get in touch and we'll suggest a sensible starting point.

Tell us what you're
trying to fix

Describe the manual process, the broken integration, or the system you need built. We'll come back with a clear view of what's possible and what it involves.

Email: info.somvio@gmail.com

Working remotely worldwide

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